HALLOWEEN FREAKEND

With LEVITATION making the move to September this year, you know we still had to throw a killer Halloween party for ya! HERE IT IS.

HOTEL DEALS

If you're coming in from out of town - CrewFare has gathered up some of the best deals in town - linked below!

HOTEL DEALS ON CREWFARE

We've got a special hotel rate at the Hilton - directly across the street from Far Out Lounge - which you can book HERE!

THE FAR OUT LOUNGE

Each night is presented on two stages at The Far Out Lounge, the site of the annual AUSTIN PSYCH FEST. Some venue photos below + Halloween vibes from previous events to set the mood and get us all hyped for this one!
It's ever too early to plan your costume...

FAQ & INFO

Crucial info and answers to common questions - we'll keep this updated as we approach the event weekend:

Where is the venue?

THE FAR OUT LOUNGE
8504 S Congress Ave
Austin, TX 78745

When and where can I purchase tickets?

Tickets are available now online HERE!


WHEN DOES THE EVENT START AND END?

Event hours daily:
SAT - 5pm-12am
SUN - 1pm-10pm

The schedule and set times will be released closer to the event weekend. Headliners play toward the end of each night, with the last performance ending at the times above.


WHAT ARE THE TYPES OF TICKETS?

GENERAL ADMISSION TICKETS

– You can buy GA tickets for a single day, or for both days.

DELUXE TICKET

– You can buy DELUXE tickets for a single day, or for both days. Includes these perks: Express Entry, Air Conditioned Restrooms, Private Bar & Service, Lounge Seating with Stage Views.

SHOULD I RECEIVE AN EMAIL WITH MY ORDER CONFIRMATION?

Yes. If you do not see your order confirmation in your inbox, make sure to check your junk/spam folder. If you have not received your confirmation or are having any other technical ticketing-related issues with your order, contact our ticketing partner See Tickets.


I HAVE AN ISSUE WITH MY ORDER – WHERE CAN I GET HELP?

For all issues regarding ticket orders, please read See Ticket’s Knowledge Base and see if you can find an answer to your question.

If you still have questions, please contact See Tickets directly and submit a request to the Customer Support team HERE. Be sure to have your ticket confirmation number ready.


CAN I UPGRADE MY GENERAL ADMISSION TICKET TO A DELUXE TICKET?

Yes, as long as Deluxe Passes or Tickets are still available for the show you want to upgrade, we can process this for you. To upgrade, purchase your new ticket and contact us to request a refund for the original General Admission ticket. The full price of the original ticket including all fees will be refunded. To request a refund, submit a request to the Customer Support team HERE.


I WANT TO BUY A 2 DAY PASS, BUT I ALREADY BOUGHT A SINGLE DAY TICKET – CAN I UPGRADE?

Absolutely! Purchase your new 2 Day Pass contact us to request a refund of the original ticket. The full price of the original ticket including all fees will be refunded. To request a refund, submit a request to the Customer Support team HERE.


I CAN NO LONGER ATTEND, CAN I GET A REFUND?

Unfortunately we cannot offer refunds. When you buy a ticket it’s yours to keep.


TICKETS ARE SOLD OUT TO THE SHOW I WANT TO GO TO. WHERE CAN I GET THEM?

There is one legitimate place for resold / 3rd party tickets, via the official exchange which will be opened when a ticket type sells out. Anything else may be a scam, please be wary of anything that sounds too good to be true! Bots and scammers run rampant on social media.


I WANT TO GIVE MY TICKET TO SOMEONE ELSE, HOW DO I DO THAT?

To transfer a ticket to another person, login to See Tickets and update the order with the new attendees information. For more information, visit THIS PAGE.


CAN I LEAVE THE VENUES ONCE I ENTER?

If you are 21+, you will be able to leave the festival venues and return. If you are under 21, you cannot re-enter the venue after you leave. Access is subject to venue policy. Please visit the venue door staff if you plan to leave and return.


Are there any age restrictions?

This is an ALL AGES event.

All attendees must present a valid ID.

Patrons under the age of 18 must be accompanied by a parental guardian.

Children 8 years old and under do not require a ticket to attend the show.


What are the accepted forms of ID?

– State Issued Driver’s License
– Passport
– US Uniformed Services ID Card
– Foreign Driver’s License
– Expired Driver’s License AND State-Issued Temporary (Paper) ID

If you have any additional questions please contact the venue.


Where can I park?

There is not parking at the venue. Metered on-street parking and private lot parking is available in the area. We strongly advise carpooling, ride sharing and taxis to make sure you get home safely!


Do you take credit or debit cards?

Yes, the venue be equipped to accept all traditional forms of payment.


IS THIS EVENT ADA ACCESSIBLE?

Yes, ADA guests will have free valet at the front entrance, and a special ADA seated area has been reserved at the venue. Outside chairs and camping chairs are not allowed. Please contact - info@thefaroutaustin.com venue for full details and accessibility specifications and to advance your needs. Although the venue itself should be your first point of contact for any questions, the safety and enjoyment of our guests is of great importance to us both personally and as an organization. Should you have any concerns and feel the need to contact us directly for any reason, please don’t hesitate to do so.


What about safety and medical needs?

If you need medical attention, please alert venue staff or member of security staff to assist you. In the event of an immediate safety concern or medical emergency, please call 9-1-1. A safe environment is a top priority for all of us in the Austin music community.

If you ever have an issue that you feel were not properly addressed or want to voice any concerns, please don’t hesitate to contact us, anonymously or otherwise, as we’ll be respectful of your privacy regardless.


Can I bring a camera?

Disposable, small digital photography and removable lens cameras will be allowed. No flash photography allowed. Audio and video recording devices are prohibited.

Additionally, please be respectful of other patrons and the artists when using your camera. Attendees who are not respectful of other attendees’ view and personal space will be asked to leave.


What can I bring and what is prohibited?

Rules and acceptable items may vary from venue to venue, but here’s a general list:

What’s ACCEPTABLE: Small purse or backpack, cameras. Please remember, everyone is subject to search and photography policies can vary from artist to artist.

What’s PROHIBITED: No chairs, no music instruments or equipment, alcohol, outside food or drink (including sealed water bottles), weapons, firearms, projectiles including glowsticks, video recording equipment, tri-pods, audio recording equipment and unauthorized merchandise.

Any person attempting to enter the venues with any of the prohibited item(s) above will be refused access, or at the venue’s discretion, allowed to give up the prohibited item(s) before entry. Confiscated items will be disposed of or given away at the venue’s discretion.


Contacting LEVITATION

PRESS / MEDIA - Bailey Sattler - bailey@another-side.net
MARKETING - Aaron Owens - aaron@resoundpresents.com
SPONSORSHIP - Cody Cowan - cody@levitation.fm


QUESTION WASN'T COVERED HERE?

If you still have questions please email us here: info@levitation.fm


For all inquiries regarding: Online Store Customer Service and Record Label Inquiries, go HERE.



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