AUSTIN PSYCH FEST - APRIL 28-30, 2023 - BUY TICKETS

INFO & FAQ

Hello! This is the Frequently Asked Questions page for AUSTIN PSYCH FEST 2023. To kick things off here’s a few key things:

Parking is very limited and will fill up quickly. Please use alternate forms of transportation - bus, bike, carpool, or take a rideshare.

Refund Policy : No refunds, when you buy a ticket it’s yours to keep. Event is held rain or shine.

Re-entry Policy : Patrons who are over the age of 21 may leave and come back into the event.

All Ages : Patrons under the age of 18 must be accompanied by a parental guardian.

What about LEVITATION? : Yes, LEVITATION is still happening in the Fall, OCT 26-29, 2023 in downtown Austin.

WHEN AND WHERE IS AUSTIN PSYCH FEST

AUSTIN PSYCH FEST will be held April 28-30, 2023, returning to its original single location format and Spring timeframe with an intimate setting and two stage lineup at South Austin’s The Far Out Lounge – an outdoor venue with a 100 year history.

Austin Psych Fest brings the old school vibe of the original event back outdoors and under the stars and oak trees in the venue's sprawling backyard.

For more info on the venue, visit the VENUE & TRAVEL page.

When and where can I purchase tickets?

Tickets are available now online HERE!

WHAT ARE THE TYPES OF TICKETS?

GA 3 DAY PASS : $195 + tax and fees

– General Admission access all 3 Days of Austin Psych Fest 

DELUXE 3 DAY PASS : : $475 + tax and fees

Includes: express entry, air conditioned restrooms, private bar & service, lounge seating with stage views. Each DELUXE 3 DAY PASS also includes an exclusive version of the commemorative screen-printed poster. 

DELUXE SINGLE DAY : $165 + tax and fees

Includes: express entry, air conditioned restrooms, private bar & service, lounge seating with stage views.

SINGLE DAY : $75 + tax and fees

– General Admission access per day

Where & when can I pick up 3 DAY WRISTBANDS?

Wristband pickup instructions will be posted at a later date. Bring your valid ID and your Eventbrite order confirmation via print out or on your mobile device.

SHOULD I RECEIVE AN EMAIL WITH MY ORDER CONFIRMATION?

Yes. If you do not see your order confirmation in your inbox, make sure to check your junk/spam folder. If you have not received your confirmation or are having any other technical ticketing-related issues with your order, contact our ticketing partner See Tickets.

I HAVE AN ISSUE WITH MY ORDER – WHERE CAN I GET HELP?

For all issues regarding ticket orders, please read See Ticket’s Knowledge Base and see if you can find an answer to your question.

If you still have questions, please contact See Tickets directly and submit a request to their Customer Support team HERE . Be sure to have your ticket confirmation number ready.

CAN I UPGRADE MY GENERAL ADMISSION TICKET TO A DELUXE TICKET?

Yes, as long as Deluxe Passes or Tickets are still available for the show you want to upgrade, we can process this for you. To upgrade, purchase your new ticket and contact us to request a refund for the original General Admission ticket. The full price of the original ticket including all fees will be refunded. To request a refund, submit a request to the Customer Support team HERE.

I WANT TO BUY A 3 DAY PASS, BUT I ALREADY BOUGHT A SINGLE DAY TICKET – CAN I UPGRADE?

Absolutely! Purchase your new 3 Day Pass contact us to request a refund of the original General Admission ticket. The full price of the original ticket including all fees will be refunded. To request a refund, submit a request to the Customer Support team HERE.

I CAN NO LONGER ATTEND, CAN I GET A REFUND?

Unfortunately we cannot offer refunds. This is the industry standard for live music events – when you buy a ticket it’s yours to keep. If you would like to get rid of your ticket, you can use the Official Lyte Ticket Exchange.(remove until Lyte exchange is live)

TICKETS ARE SOLD OUT TO THE SHOW I WANT TO GO TO. WHERE CAN I GET THEM?

There is one legitimate place for resold / 3rd party tickets, via the Official Lyte Ticket Exchange.. Anything else may be a scam, please be wary of anything that sounds too good to be true! Bots and scammers run rampant on social media.

I WANT TO GIVE MY TICKET TO SOMEONE ELSE, HOW DO I DO THAT?

To transfer a ticket to another person, login to See Tickets and update the order with the new attendees information. For more information, visit this PAGE.

CAN I LEAVE THE VENUES ONCE I ENTER?

If you are 21+, you will be able to leave the festival venues and return. If you are under 21, you cannot re-enter the venue after you leave. Access is subject to venue policy. Please visit the venue door staff if you plan to leave and return.

Are there any age restrictions?

Austin Psych Fest is an ALL AGES event.

All attendees must present a valid ID.

Patrons under the age of 18 must be accompanied by a parental guardian.

Children under 5 years old do not require a ticket to attend the show.

What are the accepted forms of ID?

– State Issued Driver’s License
– Passport
– US Uniformed Services ID Card
– Foreign Driver’s License
– Expired Driver’s License AND State-Issued Temporary (Paper) ID

If you have any additional questions please contact the venue.

Where can I park?

Metered on-street parking and private lot parking is available in the area. We strongly advise carpooling, ride sharing and taxis to make sure you get home safely!

Do you take credit or debit cards?

Yes, the venue be equipped to accept all traditional forms of payment.

IS APF ADA ACCESSIBLE?

Yes, please contact the venue for full details and accessibility specifications. Although the venue itself should be your first point of contact for any questions, the safety and enjoyment of our guests is of great importance to us both personally and as an organization. Should you have any concerns and feel the need to contact us directly for any reason, please don’t hesitate to do so.

What about safety and medical needs?

If you need medical attention, please alert venue staff or member of security staff to assist you. In the event of an immediate safety concern or medical emergency, please call 9-1-1. A safe environment is a top priority for all of us in the Austin music community.

If you ever have an issue that you feel were not properly addressed or want to voice any concerns, please don’t hesitate to contact us, anonymously or otherwise, as we’ll be respectful of your privacy regardless.

Can I bring a camera?

Disposable, small digital photography and removable lens cameras will be allowed. No flash photography allowed. Audio and video recording devices are prohibited.

Additionally, please be respectful of other patrons and the artists when using your camera. Attendees who are not respectful of other attendees’ view and personal space will be asked to leave.

What can I bring and what is prohibited?

Rules and acceptable items may vary from venue to venue, but here’s a general list:

What’s ACCEPTABLE: Small purse or backpack, cameras. Please remember, everyone is subject to search and photography policies can vary from artist to artist.

What’s PROHIBITED: Anything illegal, alcohol, outside food or drink (including sealed water bottles), weapons, firearms, projectiles including glowsticks, video recording equipment, tri-pods, audio recording equipment and unauthorized merchandise.

Any person attempting to enter the venues with any of the prohibited item(s) above will be refused access, or at the venue’s discretion, allowed to give up the prohibited item(s) before entry. Confiscated items will be disposed of or given away at the venue’s discretion.

Contacting LEVITATION

If you still have questions please email us here: info@levitation.fm

For all inquiries regarding: Press, Partnerships, Sponsorships, Work Online Store Customer Service and Record Label Inquiries, go HERE for a list of contacts.

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