PRIVACY & SECURITY

Levitation Partners, LLC (“Levitation”) produces concerts, festivals and events in Austin and other locations under the name Levitation. Levitation operates it’s website located at: www.levitation-austin.com and online store located at: shop.levitation-austin.com . Your privacy is very important to Levitation. To better protect your privacy Levitation provides this notice explaining Levitation’s online information practices and the choices you can make about the way your information is collected and used. In collecting information, Levitation’s primary goal is to provide and improve its products and services.

This Privacy Policy describes how Levitation treats information that it collects and receives related to your use of the Website. This Privacy Policy applies to all information collected or submitted on the Website. Levitation is committed to protecting the privacy of the Website visitors and customers. The Website uses security measures to protect against the loss, misuse, and alteration of the information under Levitation’s control. Levitation stores the information in a database in a secure environment. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, Levitation has put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information Levitation collects online.

Levitation collects information when you use and access the Website. The information collected includes Personal Information, Contact Data, Message Data, and Traffic Data (collectively, “Customer Information”). “Personal Information” is information about you that is personally identifiable, like your name, address, email address, passwords, home and business addresses, phone numbers, and information that is not otherwise publicly available. “Contact Data” is contact information you’ve developed that you may provide to Levitation to enhance your use of Levitation’s products and services. “Message Data” includes the messages sent and received using Levitation services, information about those messages, and your account activity, such as log-in times and message storage capacity. “Traffic Data” is anonymous information about the nature of your usage of the Website and products and services and can include: IP addresses, domain servers, referring/exit pages, operating system, date/time stamp, clickstream data, type of computer or mobile phone, type of web browser, one or more cookies that identify your browser, and telecommunications carrier information. Levitation, however, cannot guarantee the security of personal information accessible on or transmitted via the Internet.

Levitation uses Customer Information to enhance your use of the Levitation services by processing such information for various purposes, including providing information to you about Levitation’s products and services, formatting and displaying elements of Contact Data and Message Data to you and to those whom you send messages, delivering advertisements and related links, storing your messages, and other purposes relating to offering you Levitation products and services. Levitation uses non-identifying and aggregate information to better design the Website and to share with Show-related affiliates and sponsors.

Levitation may engage a third party to perform functions on Levitation’s behalf, such as sending newsletters, sending requested postal mail and e-mail and SMS communications, analyzing and processing data, and providing customer service. Levitation requires that these parties agree to use such information in a confidential manner and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures. These third parties may have access to Personal Information needed to perform their functions, but Levitation will not authorize them to use it for other purposes.

Levitation does not disclose personal information to third parties, except when one or more of the following conditions is true:

1. Levitation has the individual’s permission to make the disclosure;
2. The disclosure is permitted by law or mandatory professional standards;
3. The disclosure is reasonably related to the sale or other disposition of all or part of Levitation’s business or assets or in connection with a corporate merger, consolidation, or other corporate reorganization;
4. The personal information to be disclosed is publicly available;
5. The party to whom the disclosure is made controls, is controlled by, or is under common control with Levitation;
6. The disclosure is reasonably necessary for the establishment or maintenance of legal claims;
7. The disclosure is to persons or entities for whom Levitation is providing or receiving services, provided the disclosure is consistent with the purpose for which the personal information was obtained;
8. Levitation may share with third parties certain aggregated, non-personal information and Traffic Data, but such information will not identify you individually;
9. Levitation may share Customer Information when legally required to do so or at the request of governmental authorities conducting an investigation; or
10. Levitation may share your Customer Information with a third party if you have consented to receive information from that third party through registration from a co-branded version of the Levitation service operated with a third party or through a communication or promotional program of a third party that is enabled by the Levitation service. Such third parties will handle, store, retain and access such user information in accordance with the terms and conditions of their agreements with you, if any, as well as their own privacy policies. It is your responsibility to carefully review such agreements and privacy policies. You acknowledge that Levitation shall have no liability to you for sharing of such information to such third parties and Levitation disclaims any and all liability relating thereto.

If Levitation desires to use Personal Information for any purposes other than those described in this Privacy Policy, Levitation will offer you the opportunity to opt out of such use of your Personal Information for those other purposes.

When you visit the Website, Levitation may send cookies to your computer that uniquely identify your browser. Levitation uses cookies to improve the quality of Levitation’s service by storing user preferences and tracking usage information. At no time does the cookie reveal your name, address, or e-mail address (even if you have entered that information in specific areas of the Website). Most browsers allow you to disable cookies or set your browser to alert you when cookies are being sent to your computer. If you reject or disable cookies, you may not be able to utilize certain Levitation products and services or may not be able to access all areas of the site.

Levitation works with AdRoll retargeting, who uses technology including web beacons and cookies to collect data about our website usage and to improve the effectiveness of our marketing. Data recorded through the use of this technology is aggregated and shared with us. No personally identifiable information about you is collected or shared by AdRoll with Levitation. You can opt-out of AdRoll and their partners by visiting this link: http://www.adroll.com/about/privacy

Levitation limits access to Customer Information to Levitation personnel who need to come into contact with that information to provide products or services to you or in order to do their jobs. Levitation has physical, electronic, and procedural safeguards to protect the loss, misuse, and alteration of the Customer Information under its control. Customer Information that Levitation collects is stored in a secure manner that is accessible only by authorized Levitation personnel and is only disclosed under the provisions of this Privacy Policy.

Protecting the privacy of the very young is especially important. For that reason, Levitation never collects or maintain information at the Website from those Levitation actually knows are under 13, and no part of the Website is structured to attract anyone under 13. If Levitation discovers that information was provided by a child under the age of 13, Levitation will promptly delete such Personal Information in a secure manner.

As a convenience to you, Levitation may provide links to third-party websites from within Levitation’s website or Levitation’s products or services. Levitation is not responsible for the privacy practices or content of these third-party sites.

Levitation reserves the right, at its discretion, to change, update or modify this Privacy Policy at any time by posting such change, update or modification on the Website. Any such change, update or modification will be effective immediately upon posting on the Website and, if required by applicable law, notice to you via the Levitation service. Please check this policy periodically for changes. Your continued use of the Website and/or any Levitation products and services following the posting of changes will mean you accept those changes. Use of information that Levitation gathers is subject to the Privacy Policy in effect at the time of use.

If you become aware that personal information Levitation maintains about you is inaccurate, or if you would like to update or review your personal information, you may contact Levitation by using the contact information below. If you have any questions or comments regarding this Privacy Policy or Levitation’s information collection practices, please contact us by sending an email to info@levitation-austin.com.